Selina Cia

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| map-marker Columbus, Ohio

Blows 30amp fuse when turned on

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Anyone know why my Patriot Dual Head Integrated LED Security light blows a fuse everytime I try to turn it on? Just bought it and wired it up per instructions.
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Mary Jly

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Verified Reviewer

Orange chandelier parts!

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Patriot Lighting - Orange chandelier parts!
Patriot Lighting - Orange chandelier parts! - Image 2
Patriot Lighting - Orange chandelier parts! - Image 3

Do NOT purchase Patriot lighting! I purchased a very large and expensive Patriot chandelier through Menards.

I wasn't home when seven electricians installed the chandelier in my 2 story foyer. When I returned home from work, I was appalled! All of the "silver" accents on the chandelier were rust colored orange! I took pictures and filed formal complaints through Menards.

Their solution was to tell me that I could bring the chandelier back to the store! In all of my paperwork I had explained that taking the chandelier down was not an option. I also sent pictures of where it was hanging! I requested a refund because now I am going to have to paint the parts of the chandelier that are orange!

They would not offer me any type of refund.

I am very disappointed in this company. I will not purchase any Patriot products in the future!

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Loss:
$700
Pros:
  • Affordable
Cons:
  • Quality

Preferred solution: Price reduction

Selina Cia

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Verified Reviewer

I just about the Patriot Dual head LED security...

I just about the Patriot Dual head LED security light. I wired it up per instructions, white to white black to black. Wired to a switch and all it does is blow the fuses,30amp every time. Didn't use wire nuts connected them with solder sticks,. What is the problem you think I have.
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Rick S Dhi
map-marker Columbia City, Indiana

Need a photo sensor for L1741PTDID

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I just want a new photo cell. I don't want to send a $1.00 and join something for $46.00. I just want a new photo cell.
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User's recommendation: Be careful.

Kitzia Cki
map-marker Chicago, Illinois

Called and could not get through.

The call would not go through. Had to jump through hoops to even get a number to call and it never was the correct number. Very unprofessional and frustrating!
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Shahzaib Ekr

Terrible lights!!!!

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Lights are designed terribly and do not stay clipped into brackets in ceiling. I will never buy from this company again as they make cheap junk that will not last.
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Loss:
$250
Cons:
  • Lights are cheaply made and design is terible

Preferred solution: Full refund

User's recommendation: Stay Away

Lianny Kuc
map-marker Detroit Lakes, Minnesota

Can’t get replacement bulbs

We got track lighting for our house in 2018 from Menards and we need bulb replacements. Menards does not carry them and referred us to patriot lighting and there is no way to contact them. It just keeps referring back to menards which is unhelpful. Ridiculous to sell a product with no replacement parts!
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User's recommendation: Do not buy from menards

Joseph N Hvo

Replacement or warranty

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Light keeps blinking was purchased July 2023 and it started blinking about two weeks ago.and why does no one answer the phone
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Cons:
  • No one
Harvey O Uqx

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Verified Reviewer

Defective light

Outdoor lights have stopped working bought three sets of outdoor string lights - they all stopped working just before Christmas- went back to Menards and bought more outdoor string light. Plugged old lites into new light control and they all worked
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Preferred solution: Want new controls for my three sets of string lights the stopped working

User's recommendation: Answer a phone

Resolved
Micole Zxd

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Verified Reviewer

Resolved: we just purchased a SKU# 348-**** LED light from...

Updated by user Nov 28, 2023

Company fixed the issue and I have been provided with apology. Item was replaced

Original review Nov 20, 2023
we just purchased a SKU# 348-**** LED light from Menards. After installing, will not shut off. Talked to menards and since is a dimmable LED, had to purchased a dimmer switch. Hooked it up and it still stays on when turned off. HELP, what do I do. It was installed just like the other fixture was.
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Fred S Nfg
map-marker Claridon, Ohio

String lights burning out after just a few months and cannot find replacements

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cannot find replacement bulbs for string lights that have burnt out after just a few months of use. No one seems to want to help with the issue at Patriot Lighting or Menards. From other post it is an ongoing problem that they do not want to address.
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Loss:
$60
Pros:
  • Liked when they worked
Cons:
  • Very poor customer service

Preferred solution: replacement bulbs for my string lights

User's recommendation: do not buy patriot lighting rom Menards.

Anonymous
map-marker Salem, South Dakota

I just bought a 22” dual ceiling fan and my receiver is missing.

I did talk to a representative they were very nice Im just waiting on a response back, that my parts have shipped. Thanks
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Kita Oyu
map-marker Sycamore, Illinois

LED lights aren’t working

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Unreliable products led lights for outdoor patio arent working as stated in your ads. Web site is difficult to navigate and not responsive cant reach anyone to discuss the problems with the lights or web site
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Loss:
$100
Pros:
  • No pros
Cons:
  • All cons

Preferred solution: Someone who I can talk to !

User's recommendation: Bad purchase

Craig T Eqd

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Verified Reviewer

Just off customer ! Defective coupling ring not round enough to go on threading hair some reason it’s ovel !???

Patriot Lighting - Just off customer ! Defective coupling ring not round enough to go on...
Patriot Lighting - Just off customer ! Defective coupling ring not round enough to go on... - Image 2

I have a defective string light 40 feet long LED its for my customer !

I own square one landscape, hardscape, and Aquascape design. we frequently use Patriot Lighting where are transformers and heads and everything else involved with Lighting ! I talked to technical they told me to put it in the sunlight and the plastic ring that screws the two sections together is deformed and oval I cannot get it to get on the threads to tighten the two pieces for waterproofing the junction it is completely deformed and oval for some strange reason so I called technical talked to a guy name Mason he told me to put it in the sunlight for the day and try to put it on then it should bend !? I thought to myself this is ridiculous this is plastic its not going to bed because of the sun and of course I was right it did nothing I dont know why they dont make these things more flexible maybe out of rubber but anyway he was completely useless and does not answer my calls after I left two messages early than midday then now !!! I need this remedied or send me the replacement part please and if you do that Im thinking how the *** am I gonna get it on to take the place of the deformed one !???

I hope this all makes sense to you the technical guy said he heard this happened to somebody else and the guy fixed it well Im an engineer and Im not any dummy this is not going to fix !

Thank you Craig Pres Square One Landscape 773-491-****

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Pros:
  • Fairly priced nice looking products for landscaping
Cons:
  • Probably make stronger bases that go in the ground for the heads because usually in a few years end up breaking

Preferred solution: I need a new product ASAP please send return envelope for the broken one or I should say defective !!!

User's recommendation: No recommendations. the lighting is reasonable pricing and attractive what else can I say it’s got nothing to do with this situation !

Anonymous
map-marker Rockford, Illinois

14 lights out within 3 months

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Patriot Lighting - 14 lights out within 3 months
Never got a hold of a actual person and we told to call Menards about my 4 string lights that have 14 blown bulbs after only 3 months
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User's recommendation: But a different brand

Anonymous
map-marker Cincinnati, Ohio

I need new globes 2 for a light I purchased and one was broke and one was chipped

Patriot Lighting - I need new globes 2 for a light I purchased and one was broke and one was chipped
I just want to know if you can send me 2 globes to replace the broken and chipped one. I dont want to have to take back to the store we like the fixture and they didnt have anymore of that one when we were there. Can someone call me at 419-260-****? We have bought a lot of your lighting and have been very happy with it.
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